A live automation
Running in production, inside your stack, owned by you.
01 Service / Automation
Workflow Automation
We automate the repetitive work draining your team: intake, support triage, data entry, reporting. Built into the tools you already use, not another platform to log into.
02 What it is
Automation that ships, not shelfware.
Every automation starts from a specific workflow, a measured time leak, and a target number, usually straight out of a diagnostic. We design around how your team actually works, build into the tools you already use, and run the automation in parallel with the manual process until the numbers hold.
Scope is fixed per use case. We instrument everything we ship, so you can see hours saved against the baseline instead of taking our word for it. If a workflow turns out to be cheaper done by hand, we say so before you pay for a build.
03 Who it's for
Where this pays off.
Automation earns its keep fastest when the work is frequent, rule-based, and measured.
- A diagnostic, ours or yours, already identified the workflow to automate.
- Your team re-keys the same data between two or more systems.
- Support or sales requests wait in a queue for simple, rule-based answers.
- Reporting eats a day a week that a script could give back.
04 How it works
Five steps to production.
The build stays in contact with real work the whole way. Nothing goes live on faith.
- 01
Scope the workflow
Fix the boundaries: inputs, outputs, exceptions, and the number to beat.
- 02
Design the flow
Decide what gets automated, what stays human, and where the handoffs are.
- 03
Build and integrate
Wire the automation into the tools your team already uses.
- 04
Run in parallel
The automation runs beside the manual process until the results match.
- 05
Hand over and measure
Your team takes the keys. The dashboard tracks hours saved against baseline.
05 What you get
What you get.
Documentation
How it works, how to change it, and what to do when an edge case shows up.
A measurement dashboard
Hours saved and error rates tracked against the pre-automation baseline.
A handover
Your team can run, monitor, and adjust the automation without us on retainer.
06 Timeline & investment
What it costs, and how long.
Each use case is scoped and priced on its own, so you always know what a specific outcome costs before we build it.
| Phase | Timeline | Pricing | What it covers |
|---|---|---|---|
| Scope & design | 1–2 weeks | Fixed fee | Workflow boundaries, flow design, and the target number to beat. |
| Build | 2–8 weeks | Scoped per use case | Development, integration, and testing inside your stack. |
| Parallel run & handover | 1–2 weeks | Included | Side-by-side validation, documentation, and team handover. |
Figures are illustrative. Actual pricing is quoted after a short scoping call.
07 Questions
About this service.
Do we need the diagnostic first?
It helps, because it arrives with the workflow already ranked and measured. But if you already know the workflow and have the numbers, we can scope the build directly.
What tools do you build on?
The ones you already use. Most builds wire together your existing CRM, help desk, spreadsheets, and email with an automation layer on top. We only introduce a new tool when the current stack genuinely cannot do the job.
What happens when it breaks?
Every build ships with monitoring, documentation, and a support window after handover. Failures alert a human instead of failing silently, and the manual process stays documented as the fallback.
08 Related
Where to go next.
Other services
Get the repetitive work off your team.
Book a call and bring the workflow that eats the most hours. We will tell you what automating it takes, and whether it is worth it.